Return Policy
We want you to be happy with your purchase but understand that sometimes an item needs to be returned. Please review the return policies below and contact us with any questions.
You may return or exchange any book in its original condition for a store credit within 14 days of receiving your order.
Without a receipt/invoice, a return may be approved for store credit at the manager's discretion and only at the current value of the book. Please contact us for details.
To initiate a return, please email us at [email protected].
All returned merchandise should be sent to us at:
Morgenstern Books
849 S. Auto Mall Road
Bloomington, IN 47401-5429
You are responsible for paying for all shipping costs for your returned item. Shipping costs are non-refundable. If you receive a refund, the cost of any return shipping will be deducted from your refund. You should consider using a trackable shipping service or purchasing shipping insurance for items of value. We are not responsible for packages lost or damaged during the return transit.
After We have received your valid return, We will send you an email to notify you that We have received your returned item and notify you of the acceptance or rejection of your return. If your return is accepted by Us, We will provide one of the following within a reasonable time: an exchange of merchandise for the item returned, a non-transferable merchandise credit, a credit to the payment card or original method of payment used to pay for the item, a check, or another remedy that we determine in good faith is appropriate in the circumstances.
Missing Items
If you receive your order and find an item to be missing, incorrect or damaged please contact the store within 7 days, so that we may address and resolve the issue as quickly as possible for you.
We want you to be happy with your purchase but understand that sometimes an item needs to be returned. Please review the return policies below and contact us with any questions.
You may return or exchange any book in its original condition for a store credit within 14 days of receiving your order.
Without a receipt/invoice, a return may be approved for store credit at the manager's discretion and only at the current value of the book. Please contact us for details.
To initiate a return, please email us at [email protected].
All returned merchandise should be sent to us at:
Morgenstern Books
849 S. Auto Mall Road
Bloomington, IN 47401-5429
You are responsible for paying for all shipping costs for your returned item. Shipping costs are non-refundable. If you receive a refund, the cost of any return shipping will be deducted from your refund. You should consider using a trackable shipping service or purchasing shipping insurance for items of value. We are not responsible for packages lost or damaged during the return transit.
After We have received your valid return, We will send you an email to notify you that We have received your returned item and notify you of the acceptance or rejection of your return. If your return is accepted by Us, We will provide one of the following within a reasonable time: an exchange of merchandise for the item returned, a non-transferable merchandise credit, a credit to the payment card or original method of payment used to pay for the item, a check, or another remedy that we determine in good faith is appropriate in the circumstances.
Missing Items
If you receive your order and find an item to be missing, incorrect or damaged please contact the store within 7 days, so that we may address and resolve the issue as quickly as possible for you.